Tracy has over 20 years of experience in customer service. She has worked with clients as an income tax professional and a financial representative. Tracy has a great understanding of financial services; she also taught the Life Licensing Qualification Program course to newly hired individuals who chose to work in the financial service industry. Tracy has been in leadership roles and took pride in her role with the fire service delivering public education to all age groups. A believer in lifelong learning, she continues to further her education to deliver superior customer service and support to others on the team.